Privacy Policy

At Mertrauk.uk, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to safeguard it. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal information when you visit or make a purchase from mertrauk.uk:

  • Personal Identification Information: This includes your name, email address, mailing address, phone number, and payment details.
  • Non-Personal Identification Information: This includes data such as your browser type, IP address, and browsing patterns on our website.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our site. These technologies help us analyze website traffic and understand user behavior to improve our services.

How We Use Your Information

We use the information we collect in the following ways:

  • To process your orders and deliver products to you.
  • To communicate with you about your order, updates, and other relevant information related to your account.
  • To personalize your experience on our website and provide you with tailored recommendations.
  • To improve our website, products, and services based on your feedback and behavior.
  • To send promotional emails (if you opt-in) regarding new products, special offers, and other information.

Data Security

We take the security of your personal information seriously and employ industry-standard practices to protect it. Our website uses SSL encryption for secure transactions, and we implement administrative, technical, and physical safeguards to prevent unauthorized access or disclosure of your data.

However, no data transmission method over the Internet or electronic storage system is completely secure, and we cannot guarantee the absolute security of your information.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These third parties are required to keep your information confidential and only use it for the purposes specified by us.
  • Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order.

Your Rights

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccuracies in your personal data.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You may opt-out of receiving promotional emails at any time by following the “unsubscribe” link included in our emails.

Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing the privacy policies of those websites before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the revised policy on this page and update the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: